VA Mobile Feedback Hub
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| Date | Version | OS | Author | Rating | Title | Tag | Content | Subreddit | URL | Upvote Ratio |
|---|---|---|---|---|---|---|---|---|---|---|
| 2024-09-17T01:22:49Z | 2.36.0 | Midngt dance | 5 | Great full | Thank you for medically, physically and spiritually supporting my mental health and preventing me from spiraling down. Thank u | View Post | ||||
| 2024-09-16T19:55:30Z | 2.36.0 | jaze camaro | 5 | Great App! | I love using this app! It’s good to relate messages to my councilor in a secure message. | View Post | ||||
| 2024-09-16T12:57:26Z | 2.36.0 | RitzBBall | 5 | Simply the best! | I enrolled in Veterans’ Health Care after a somewhat stressful period in the civilian medical system. The VA Service has been nothing but outstanding. The level of professionalism, service, care and respect is incredible. Whether we’re talking about the Doctors, Associates, Nurses, Technicians or Administrative Staff, the dedication and commitment goes way beyond a “just a job” attitude, I am a cancer patient with a number of other health issues and I have nothing but gratitude and praise for everyone who has worked with me. That goes double for the Oncology and the Neurology Departments. Thank you VA. | View Post | ||||
| 2024-09-16T09:37:50Z | 2.36.0 | Toddos Phone | 5 | App | This app has been an absolute lifesaver! | View Post | ||||
| 2024-09-15T18:20:45Z | 2.36.0 | Layo1988 | 5 | Very convenient | Using this app is so convenient in many ways. Makes it easier to access prescriptions and request refills. I can also access VA disability documents. Great app! | View Post | ||||
| 2024-09-15T16:07:07Z | 2.36.0 | Ascend to VICTORY | 5 | Excellent work VA | This app has given hope, solutions and clarity, to a very long and disturbing problem. Finally a way to communicate and get a real human response. The only hurtle left for the VA, is the generational gap with modern technology. As a retired VSO, I can attest to this. SFC WILLIAM B SMITH US ARMY RET SEMPER AVANTI | View Post | ||||
| 2024-09-15T15:10:54Z | 2.36.0 | Tank 011 | 2 | Not useful | The VA app purports to allow access to the Vet’s medical record through My HealtheVet but search as I might, I can’t find any way to access that information. The login process took forever and involved entering my phone number three times and my SSN twice—hardly the paragon of a secure system, say nothing of the lack of digital efficiency. To top it all off, this app has been around form many years and several parts are still not working—no vaccine history, no benefits information just to name two. Between the egregious login process and the utter lack of functionality, this app is little more than a distraction. The VA will need to do much better to match the types and quality of apps coming out of the minds of 15 year olds. They’ve got a very long road ahead if they was to match the apps coming out of other health systems. | View Post | ||||
| 2024-09-14T20:22:16Z | 2.36.0 | Guero the Noble | 5 | Easy access | The app has been extremely helpful with up to date information. | View Post | ||||
| 2024-09-13T17:51:33Z | 2.36.0 | USAF-HH | 2 | VA Implements Aged Technology! | The App has great potential - However, when a User tries to manage a message, Archive or Delete - nothing is simple. Not even offered inside the Message. Kinda Clunky! | View Post | ||||
| 2024-09-12T16:06:03Z | 2.36.0 | Happy in the boondocks | 1 | Disappointed | I am a medically retired Veteran 100% P&T and this is the first time I am truly dealing with the VA since the past 30 years. My experience with the VA Health System has been very poor and disappointing to me, leaving a lot to wish for. I lost my Trust in the system. | View Post | ||||
| 2024-09-12T14:06:28Z | 2.36.0 | 608 Boss | 1 | Financial | I don’t care for my financial and disability rating showing up as soon as I open the app. Please respect my privacy. | View Post | ||||
| 2024-09-12T02:07:13Z | 2.36.0 | MatJax07 | 5 | Wonderful | Thank goodness for the app. Navigating (heck, merely logging in) on the website was painful, this app makes it so much easier to communicate with my providers, keep up to date on prescriptions, and track my appointments. Thank you for releasing this app! | View Post | ||||
| 2024-09-11T18:05:20Z | 2.36.0 | 19Mustang69 | 5 | Great application | I love how easy the app is to order medicine and communicate with my PCM | View Post | ||||
| 2024-09-11T12:36:11Z | 2.36.0 | Mmangus58 | 5 | Very Helpful | I use this app all the time. It beats pressing numbers on the phone and waiting forever to take care of things. I do wish it had Apple Watch capability. | View Post | ||||
| 2024-09-11T02:54:54Z | 2.36.0 | DESMO1198s | 4 | Very useful just needs a layout adjustment | I got the app a little over a year ago, and it has consistently gotten useful updates and improvements. It’s great for messaging my primary care Dr.and anything to do with prescriptions. Only change I would like to see made it the opening screen after logging in doesn’t need my disability rating and compensation amount in massive letters for everyone else in the room to see. My disability rating is one thing, but the compensation amount should be hidden or at least a “tap” or two deeper in the app. The landing page shouldn’t have any personal information out there in big bold letters. Other than that, this app is very very useful, definitely recommend all veterans in the VA system get it. | View Post | ||||
| 2024-09-10T20:22:28Z | 2.36.0 | Jameswas93944 | 3 | Good app - limited messages and appointments | App works well, but only some of the VA personnel can use it for messaging and setting appointments. | View Post | ||||
| 2024-09-10T19:51:56Z | 2.36.0 | 2016Hawks | 5 | Excellent care | Thank the VA, Community Care, and the staff in Omaha and my local VA Clinic in Norfolk Nebraska for the excellent care and compassion they exhibit. I’m always impressed by how I’m not just a number but a valued patient. Thank you!! | View Post | ||||
| 2024-09-10T18:28:31Z | 2.36.0 | Jmane2032 | 5 | App rating | The app is much better than I was, I still don’t receive notification when I’ve been messaged but I do believe they are updating and working on the app actively | View Post | ||||
| 2024-09-10T12:17:13Z | 2.35.0 | cloudfactory | 1 | Execrable | Dealing with the VA is a TOP 10 worst life experience, ABYSMAL. ONE YEAR wait for a 94 year-old destitute, legally blind, veteran spouse to be incorrectly denied VA Aid & Attendance benefits. Appeal in progress, add ANOTHER 125 days. From the VA telephone representatives to the highly credentialed VSO: -Poor communication. -Complete absence of information, or understanding about any specific subject or situation. -Limited awareness, distracted disinterest. -Inimical Please read, 95 years of Corruption: The VA's Brutal History, words by Wes O'Donnell. | View Post | ||||
| 2024-09-10T12:13:43Z | 2.35.0 | Candella@1 | 2 | Frustrated | It’s taken me two days to get into my account to place prescription requests. The IDme wouldn’t work right. It kept changing my password then closing access to my account because of continued attempts. I understand the need for security, this frustration we’ll keep many people from getting the medication they need. | View Post | ||||
| 2024-09-10T02:11:16Z | 2.35.0 | Tingle/Moore | 5 | Simplicity | Love the site. Easy to understand 😎 | View Post | ||||
| 2024-09-09T21:17:22Z | 2.35.0 | Pcyno | 2 | VA claim | I hope to soon get a decision you guys are working hard for me.. Thank You | View Post | ||||
| 2024-09-09T20:54:40Z | 2.35.0 | Sicofthsht | 1 | Waste of money | I have more stress on claims then I did on deployment | View Post | ||||
| 2024-09-09T20:18:39Z | 2.35.0 | Big Wayne57 | 4 | App | The App works really well | View Post | ||||
| 2024-09-09T10:43:40Z | 2.35.0 | Cpl joe | 5 | great | easy and great when you’re on the go | View Post | ||||
| 2024-09-09T05:55:26Z | 2.35.0 | 666 o | 5 | Time Efficiency | I can get my questions and requested responded the same day which is a fantastic experience for me, thanks for that! | View Post | ||||
| 2024-09-08T21:19:03Z | 2.35.0 | kelvinallen | 5 | Thank You | I appreciate being able to send an Email to get help reference the Doctors, medications through the VA in San Antonio, TX or Victoria, TX. | View Post | ||||
| 2024-09-07T19:51:11Z | 2.35.0 | Larry Colorado man 1 | 5 | Larry Bowers | This is a great site. I love the way it is easy to understand and to use. Thank you! | View Post | ||||
| 2024-09-06T23:57:19Z | 2.35.0 | figsfunn | 2 | Very slow | The app is very slow. Sometimes it does not show everything you are looking for. | View Post | ||||
| 2024-09-06T00:36:03Z | 2.35.0 | Lonestaraggie | 3 | Better than nothing | It’s ok, but doesn’t accurately show a claim’s status until it’s decided | View Post | ||||
| 2024-09-05T23:10:53Z | 2.35.0 | USMC Doc Taylor | 5 | Awesome | Everything you need at your finger tips | View Post | ||||
| 2024-09-05T22:04:06Z | 2.35.0 | 1 | Update 8/29/2024 - VER. 2.35.0 | 9/5/2024 - Again unable to use the app. Unable to login, I only get a blue stripe & a white stripe on top, nowhere to be able to sign in. Called the number on the app for support. First person that answer said we don’t handle anything for the app, let me give you a number, 2nd person we don’t handle technical issues for the app, let me give you a number, transferred me to that number, Person answer a lady with an attitude when I explain the problem. I explained I have deleted and reinstalled the app I don’t even know how many times with no results. Finally she tells me when you reinstall the app does it have a little cloud or a Get button to install, I said I have a little cloud even though I ask to delete all data. She replied you must deleted from the cloud. I asked her how do I do that? She replied I don’t know but deleted fro the cloud and reinstall. Not much help from your technical support. I went on the Internet I followed the instructions to deleted from the cloud, went back to the App Store, search for the app and the app still has a cloud not a get button. Unable to use the app on my iPhone or iPad. Useless app and useless tech support. Thank you for nothing. Very unhappy user. | View Post | |||||
| 2024-09-05T20:50:14Z | 2.35.0 | ghost2-6g | 5 | Great app | This really helps me keep track of my appointments and order meds. I love being able to talk to my provider and set appointments as well. Hands down best app I’ve downloaded in awhile | View Post | ||||
| 2024-09-05T15:42:54Z | 2.35.0 | Kvb1 | 2 | Disorganized | There are too many VA apps! There should be consolidation among the apps and make them easier to navigate. | View Post | ||||
| 2024-09-05T14:30:06Z | 2.35.0 | JMBQ55 | 5 | Comments | We are blessed to have VA Health Care | View Post | ||||
| 2024-09-05T14:22:16Z | 2.35.0 | Mexican Knight | 5 | Much better. | Good stuff. | View Post | ||||
| 2024-09-05T11:36:54Z | 2.35.0 | Seminoles@33 | 5 | Love this app!! | See title line! | View Post | ||||
| 2024-09-04T21:56:45Z | 2.35.0 | darrell FI | 5 | App | Awesome thank you | View Post | ||||
| 2024-09-04T13:21:08Z | 2.35.0 | 123solar123 | 1 | Security | The ri VA is , more specifically the VBA is inept . They send you on a wild goose chase until someone send you back to them. Then they send you elsewhere. I’ve wasted days chasing false leads. The dav is volunteers and they have answers . | View Post | ||||
| 2024-08-26T18:52:01Z | 2.34.0 | Skikenny | 1 | I moved to a new address and can’t change | I moved to Watertown WI 53098 and it still shows my old address in Mukwongo WI 53149 and I can’t change it. | View Post | ||||
| 2024-08-26T02:29:56Z | 2.34.0 | J problem | 1 | Randomly logs you out | Beyond annoying but it does keep your updates I think | View Post | ||||
| 2024-08-24T20:28:16Z | 2.34.0 | Your app. Review | 5 | Review | Appears logins are getting easier. | View Post | ||||
| 2024-08-23T21:53:10Z | 2.34.0 | Uber Eron | 5 | VA App EZ to use. | Using the VA app is very smooth… appointments, claims, letters, proof of Veteran status… this is an AWESOME tool for Vets!!! | View Post | ||||
| 2024-08-23T19:04:39Z | 2.34.0 | TGSims | 5 | T sims | Everyone was very nice and helpful with it being my first time at this facility. | View Post | ||||
| 2024-08-23T12:56:49Z | 2.34.0 | OG PI MAN | 5 | Once I got it | It’s been a long time trying to use this system and I do believe I’ve gotten the hang of it. I’m really impressed in the ease of gaining access. So thank you for sticking it out with me. This will help me with my appointments . Really interested what else I can journal or log. And just like that I’m in, I’m out and Doodly do I’m done thank you all for everyone’s comments and guidance | View Post | ||||
| 2024-08-22T23:58:13Z | 2.34.0 | five0nomo | 5 | Fantastic | This app is very convenient with all the docs you need | View Post | ||||
| 2024-08-22T23:42:19Z | 2.34.0 | joel bowden7 | 5 | Pretty Solid 🤯 | I have been using the app since the beginning of 2021. They have continually improved and updated since then and the updates have been helpful and the additional resources included in the app, such as messaging your actual, personal, local, medical providers and getting real-time responses in my experience on average 10 minutes or less. This is huge in helping veterans with social isolation or suicidal ideations and PTSD and other disabilities schedule appointments and reach out for care without physically talking to someone on the phone, but still being able to reach a VA employee who can schedule all the care needed on a case by case basis and tailor it to your personal needs. Since the amount of time a claim requires for processing from beginning to end is average 3-6 months they should consider upgrading to an even more in-depth system to show the veteran where they are in the process exactly without any assuming involved, the veterans next actions/steps to be done exactly, and a ballpark/estimated completion date would go a long way in improving the attitude of veterans towards the VA claims process. I believe it would eliminate some if not all of the uncertainty around the length of time the claim will be, and the feeling that the claim is not being handled or being given the attention it deserves, both would considerably reduce the amount of phone calls received daily pertaining to claims and status. 🇺🇸FYea | View Post | ||||
| 2024-08-22T23:25:47Z | 2.34.0 | Turtlemanjuju | 5 | Review | Fast and efficient | View Post | ||||
| 2024-08-22T18:31:44Z | 2.34.0 | Best service, best security | 5 | Super Easy | The VA app makes my life much less complicated by having portable access to all my pertinent information such as pharmacy, appointments, benefits at the touch of my smartphone. No more needing to be at a computer! | View Post | ||||
| 2024-08-22T16:56:59Z | 2.34.0 | DJ Kincaid | 1 | Horrible service always | I get anxiety just walking into the Oakland facilities Mental Health and Physical. Doctors don’t write us back, I can’t get my prescriptions filled and I’ve called many times, very unorganized all of the time, many of the employees are very rude to us at the front and have an attitude problem, when you call nobody answers, I think I could complain about every part of the Oakland VA 100% fail. Very sad how you treat us. | View Post | ||||
| 2024-08-21T23:38:46Z | 2.34.0 | bnmasfpygbhdhjngj | 1 | Messages | I don’t have the option to mail all my providers . | View Post | ||||
| 2024-08-21T17:07:35Z | 2.34.0 | Excited Veteran | 5 | Outstanding | I love this app. I was helping some veterans with the app while waiting on an appointment. They where so excited and it saved time because they call refills in all the time. One veteran asked if it had a read aloud function because he last his vision. I could not find it but that is a great recommendation. | View Post | ||||
| 2024-08-21T14:25:06Z | 2.34.0 | WALLY CARES | 5 | VA computer system | I have always used this system to keep up to date on all health needs. From disability claims, appointments, labs, messaging, disability payments, and many other things. It is a great asset at my fingertips. | View Post | ||||
| 2024-08-21T00:24:41Z | 2.34.0 | T_L_A_M | 5 | Thank you! | The VA has been very helpful with the process of claims. | View Post | ||||
| 2024-08-19T15:04:28Z | 2.34.0 | Radrev_1 | 3 | Website Inaccessible | OK first thank you. As far as getting information regarding the VA your website is truly a repository like the National Archives. As far as utilizing the website for appointments you seem to be stuck between centralizing and decentralizing and it’s not working. Even with the wait time a phone call is still much faster. I tried to reschedule a simple LAB appointment and it’s not even offered as a radial choice and when I tried to locate how to do so I just kept getting the online version of a runaround. Also, the various systems don’t talk to each other. One site shows one status of appointments and the others don’t update when there is a change. It’s confusing. Even your staff say don’t bother it’s too confusing just call instead. May I suggest that you enlist the input of some 60+ year old veterans to beta test your system. | View Post | ||||
| 2024-08-19T12:19:04Z | 2.34.0 | michael done with letgo | 1 | App | My Healthy Vet is the only reliable log-in. That must explain why you are getting rid of it The app on the phone is very limited You can’t refill meds and you can’t see any records X-rays and tests | View Post | ||||
| 2024-08-19T02:12:19Z | 2.34.0 | W B 78 | 5 | New Messaging System | Appears to be sleek and seamless messaging. Feels better than the previous cumbersome messaging system. Signing in was much, much easier than the previous system. So far, looks like the IT folks made it much, much more operational. Good job!!! Keep up the good work | View Post | ||||
| 2024-08-16T21:30:52Z | 2.34.0 | Borro ya | 5 | Review | Please include what is the department is or subject. Thank you | View Post | ||||
| 2024-08-16T21:12:50Z | 2.34.0 | Alucard fan!!! | 2 | Keeps logging out | Admins keep force quitting sessions and it defeats the purpose of having Face ID login set up. Apparently they aren’t skilled enough to figure this out. | View Post | ||||
| 2024-08-16T17:23:30Z | 2.34.0 | Kawika76 | 5 | Great Access and Easy to Use | Love the app. Learning more and more. Allows me quick access to my medical team. David | View Post | ||||
| 2024-08-15T18:32:19Z | 2.34.0 | Jimbo34098 | 5 | Super helpful | Much easier then calling every time I need information. I really love the new layout and the GUI is super easy to use. I’m hoping they can integrate the video conferencing into it soon! | View Post | ||||
| 2024-08-14T21:56:34Z | 2.34.0 | Ivan_USMC | 5 | Easy to use and navigate. | Finally the VA fixed some of the issues with the older versions. App is easy to use and navigate. Fast access to your information. Semper Fi. | View Post | ||||
| 2024-08-14T20:15:44Z | 2.34.0 | CarlaRFowler | 5 | Excellent choice | Information on the go… Excellent choice | View Post | ||||
| 2024-08-14T18:24:48Z | 2.34.0 | larrydill | 5 | Easy | Very Quick And Easy To Use | View Post | ||||
| 2024-08-14T17:16:44Z | 2.34.0 | Ricky Rocket22 | 5 | Keep it simple! | I love this app - it’s simple. I don’t need to go through pages about information that I don’t use. The other app (my healthy vet) keeps requiring me to logon when I visit other web pages within the app. This app is steady and very easy to navigate. It provides the information that I need in a quick efficient matter. | View Post | ||||
| 2024-08-14T08:14:08Z | 2.34.0 | DickL13 | 1 | Constant Reminder… | You know what’s not helpful? A giant red button on every screen that you can’t get away from. You can’t interact -in any way- with the VA without being bombarded by reminders and options to connect to the veterans crisis line. | View Post | ||||
| 2024-08-13T23:19:39Z | 2.34.0 | I’m grateful. | 5 | Appreciation | I just want to take this moment to praise the VA for its care and concern for me and the other veterans. My thanks and appreciation goes to you for all you are doing for us. Thank you. Eddie Q Mathis | View Post | ||||
| 2024-08-13T22:26:20Z | 2.34.0 | Mike85086 | 3 | Lack of continuity between website and VA | My app states I’m in stage 3 when the website and VA state my claim has been in stage 5 for over a month. | View Post | ||||
| 2024-08-13T15:50:09Z | 2.34.0 | Dhhhhug | 1 | Red box with black text | Red box with black text. Can anyone read the text? It’s older people have a hard time. I’m in my 50s and can’t. Also why does someone have to fill out a sheet with PII in order to provide app feedback? Ridiculous. Otherwise this is one of the best govt apps around. Gave one star so someone will actually read the comment. Leave a comment and I’ll upgrade the rating. | View Post | ||||
| 2024-08-12T22:51:21Z | 2.33.0 | TimRUSMC | 5 | Excellent caregivers | The VA Hospital and Staff at the Saginaw Medical Center helped save my life and treat me with respect and are truly concerned about my well being… my primary care NP Rebecca Boench is kind and helps me with my health concerns … Dr Caroll held me with my chronic PTSD and other mental health issues each month… I am not sure if I would be around without the VA care I receive ! | View Post | ||||
| 2024-08-12T14:55:48Z | 2.33.0 | Buddy.13 | 5 | Love ❤️ this site. | Thank y’all for taking care of my health needs and keep up the good work and because this website is my favorite place, thanks again. | View Post | ||||
| 2024-08-12T13:22:31Z | 2.33.0 | Not A List | 1 | Claim is 17 months with no change | Every month the claim doesn’t update. | View Post | ||||
| 2024-08-10T13:46:52Z | 2.33.0 | Bowlernut | 4 | Sign in | The sign in process is cumbersome. | View Post | ||||
| 2024-08-09T13:29:46Z | 2.33.0 | Pablito32154 | 5 | Best Care in America | VA hospital at 23rd st Manhattan rivals any big name hospital in NYC! | View Post | ||||
| 2024-08-09T12:14:19Z | 2.33.0 | Appt Listings | 4 | Reason for Appointment | It’s hard to remember what the appointment is for and the abbreviated Doctors title and department are hard to keep in mind. There should be some basic information listed like, ear, nose, knee, foot, or whichever area is concerned for an appointment. Not everybody has the Doctor title memorized. So if it’s a doctors appointment for hearing aides the reason for the appointment should be listed for an example, Audiologist(ear). I know some could be more complicated to list but when you don’t have all the doctor titles memorized and you have appointments for ear, knee, brain, or skin cancer it doesn’t make list the reason for the appointment and 98% of the time all I remember is that I have appointment of some type. Don’t get me wrong I know it might need an adjustment to the system for this automatically be listed like this but after having a brain tumor removed I have a hard time remembering a lot of things and remembering all the medical listings are harder than before. I know as I get older it’s going to get even harder. Thank you. | View Post | ||||
| 2024-08-09T05:58:50Z | 2.33.0 | Bike barongamer | 1 | App Crashing | After most recent update the app will work fine until you try to open a claim, then it freezes and crashes. | View Post | ||||
| 2024-08-09T00:54:09Z | 2.33.0 | kingexiddy | 5 | Va | It's a nice app | View Post | ||||
| 2024-08-08T19:20:37Z | 2.33.0 | Ret. Police | 5 | Process 5 star | This process speeds up my request for information and making appointments for health related issues and concerns. More concerned about infections not really clearing up or deminitioning and future testing is months away | View Post | ||||
| 2024-08-08T17:15:04Z | 2.33.0 | RC463 | 1 | Version 2.33.0 Crashing | As others have noted, functionality has severely degraded since this update was implemented. Until a patch is released this app is useless for me. | View Post | ||||
| 2024-08-08T16:02:08Z | 2.33.0 | Porkchop007 | 5 | Nate | Your app does not update current open claims status! Please check! | View Post | ||||
| 2024-08-08T15:00:19Z | 2.33.0 | sadavis1595 | 2 | App Crashes After Latest Update | App used to work really well even though the options were limited for accessing what I needed. The recent update causes the app to crash, especially after trying to view claims. | View Post | ||||
| 2024-08-08T12:44:31Z | 2.33.0 | dupedbeware | 1 | Issues | Over the last couple of days the app will open as it should but when you click on a link for more information it kicks you out of the app. | View Post | ||||
| 2024-08-08T12:22:22Z | 2.33.0 | SharpJabb | 1 | App crash | The App keeps crashing when I try to view my disability claims details | View Post | ||||
| 2024-08-08T10:40:03Z | 2.33.0 | Vedevildog | 1 | Keeps closing out | The app keeps closing its self Out | View Post | ||||
| 2024-08-08T02:37:37Z | 2.33.0 | 12xdko | 5 | Was working fine but not now | Worked great until Recently. When I click on claim it closes the app | View Post | ||||
| 2024-08-08T01:17:38Z | 2.33.0 | Rick Do | 1 | Latest update only crashes | The latest update broke this app on iOS. Every time I open the app and select to view a claim it crashes really not useful at this point. Please fix it. | View Post | ||||
| 2024-08-07T23:38:17Z | 2.33.0 | Air Force 67 | 1 | July 5 th, 2023 App freezing up | After updating this App it keeps freezing up. This is almost a daily thing. I would hope you can fix the bugs ASAP. As of August 6, 2024 this App is crashing once again. Please fix this problem ASAP! App is still crashing ! | View Post | ||||
| 2024-08-07T22:35:11Z | 2.33.0 | mansieneu | 1 | Crashing | App is crashing when you check a claim status. | View Post | ||||
| 2024-08-07T21:57:56Z | 2.33.0 | Toltepeceno | 1 | Crashes every time | For about the last week or so it crashes when I use it. | View Post | ||||
| 2024-08-07T21:45:02Z | 2.33.0 | Tuggernaught31 | 2 | Force closes | Every time I try to view a claim now, the app force closes….every time | View Post | ||||
| 2024-08-07T21:41:40Z | 2.33.0 | LesAgedMano | 2 | NO access to BTSSS | One obvious inadequacy of this app is there’s no access to VA beneficiary travel reimbursement, aka BTSSS. I STILL HAVE TO ACCESS BTSSS THROUGH A WEB BROWSER! 😢 | View Post | ||||
| 2024-08-07T19:55:13Z | 2.33.0 | eyehatekyle | 3 | Crashes Loading Claim Details | Clicking into claim details will cause the app to force close. | View Post | ||||
| 2024-08-07T17:19:42Z | 2.33.0 | paveman1000 | 2 | App crashes | The app continually crashes now. Frustrating to say the least. | View Post | ||||
| 2024-08-07T15:41:04Z | 2.33.0 | VA App Review | 3 | Keeps Crashing | New layout and info is great, but it will always crash when you click on more details. I’ve deleted and re-uploaded but still same issue. | View Post | ||||
| 2024-08-07T15:17:01Z | 2.33.0 | tiefighter1 | 1 | 8/7/2024 | Please fix this app, it keeps crashing when you select a option within the app! 8/07/2024 | View Post | ||||
| 2024-08-07T14:44:08Z | 2.33.0 | Timpleton1 | 1 | App issues | It’s obvious that the app developers don’t read their reviews because if they did, issues like the ones I’m having wouldn’t exist. 1. I get 50 msgs a day reminding of my appointments yet I don’t receive the link to connect through video conference. 2. When I log onto the the portal to go to appointments there is no way to contact the provider nor is there a link to access the video appointment. 3. There should be an email link to be able to communicate with the provider especially for situations like this. Fix the issues please! | View Post | ||||
| 2024-08-07T14:34:43Z | 2.33.0 | ARMY Techy | 2 | Crashes the app | I can login and get to the homepage but it crashes when I click on anything and I have the latest iPhone. | View Post | ||||
| 2024-08-07T12:23:56Z | 2.33.0 | Fitnessmom15 | 2 | Crashing | I enjoy having this app however since the last update it crashes after opening it. Please fix. | View Post | ||||
| 2024-08-07T11:33:09Z | 2.33.0 | App VA. | 5 | VA app | This application is very easy to use and all pertinent information is readily available. | View Post | ||||
| 2024-08-07T10:12:46Z | 2.33.0 | Lqqknnow | 2 | Crashed | Crashes every time I open a disability case. | View Post | ||||
| 2024-08-07T03:47:39Z | 2.33.0 | MLh0920 | 2 | New update keeps crashing | 2.33 crashes every time I open. Please fix. As a user, I don’t like that my monthly disability award is displayed. Please roll back this new change. | View Post | ||||
| 2024-08-07T03:37:34Z | 2.33.0 | Lizzard RA | 5 | Great Job | The VA has been good to me Michael DeBakey Hospital is great! | View Post | ||||
| 2024-08-07T03:36:23Z | 2.33.0 | Steffiritt | 4 | I usually love this app | But as of today, it closes every time I try to look up my claim , that’s in progress. I need a picture for a line company like tomorrow. Please help me! Thank you! Other than this. I love the new changes in the app. Love the way we can look at claims. Message our providers. Refill a prescription. I just need that bug fixed ASAP. Thanks. | View Post | ||||
| 2024-08-07T01:28:26Z | 2.33.0 | ChocaCookie | 1 | Low functionality | It’s convenient for very few things and maintains significant barriers. The attachments in messages never load, the claims information is very minimal so you have to login on a browser anyways, additionally there are a multitude of other failures as is common within myhealthevet messaging. The biggest being the absolute garbage fest that is communicating with providers (or not being allowed to communicate with them.. even if they message you because you are not seen in their “clinic” according to myhealthevet). Additionally the names of organizations and contacts is abysmal. The effort from the latest update appears to focus on bridging the gap between a simplistic look and a more modern look so some leadership can get more big bonuses, without actually helping vet’s gain access to care anymore efficiently. The VA remains a pleasant laughing stock comparable to any modern organization and this app is the perfect showcasing of said joke. | View Post | ||||
| 2024-08-06T21:36:28Z | 2.33.0 | Mowills8 | 5 | New User | Second day using the App and I am very pleased! I can communicate with my provider in a timely manner, refill prescriptions and upload docs! Outstanding! | View Post | ||||
| 2024-08-06T14:07:44Z | 2.33.0 | zxthunter | 1 | PTSD | People trained sacrificed discharged. After 44 years of living with TBI and the V A thinks I should be more open minded to anti Christian behavior. Heavens No. The V A in Vineland NJ can’t even counsel a homeless veteran that I picked up and brought to them OMG. | View Post | ||||
| 2024-08-06T00:34:55Z | 2.33.0 | JJS 1949 | 5 | 5+ Stars for the VA | I appreciate everything the VA does to support Veterans. The VA website is convenient and accessible to keep track of all my interactions and records related to my healthcare, compensation, and claims. | View Post | ||||
| 2024-08-05T16:26:23Z | 2.33.0 | Metro madness | 2 | Poor performance | Downloaded the app tried to establish my ID. Got a rejection message saying my drivers license wasn’t valid in the United States lol | View Post | ||||
| 2024-08-04T17:38:00Z | 2.33.0 | _kennedy98 | 5 | Definitely worth it | This app is both transparent, and user friendly. You can stay signed in and enable facial ID for easy access. Definitely worth the download. | View Post | ||||
| 2024-08-04T16:21:26Z | 2.33.0 | improvements help | 3 | Areas for improvement | When you look at the appointment, it has a provider name, not necessarily what the provider does as in. Are they entomologist or the dentist or they a psychologist? | View Post | ||||
| 2024-08-03T14:06:41Z | 2.33.0 | TDC0430 | 5 | Excellent app | Does exactly what it’s supposed to do in a secure fasion! | View Post | ||||
| 2024-08-03T10:50:15Z | 2.33.0 | Allnamesartaken | 1 | Travel pay | How do I file for travel pay on here? | View Post | ||||
| 2024-08-03T01:37:15Z | 2.33.0 | Mpferg | 5 | I love this app | It makes everything so convenient by sending messages to my provider and reviewing old documents. | View Post | ||||
| 2024-08-02T14:21:51Z | 2.33.0 | Rican 56 | 5 | APP works great! | Have VA App on few occasions and it’s great, easy to navigate and appears very fast. Two thumbs up. | View Post | ||||
| 2024-08-02T06:36:20Z | 2.33.0 | Aollen15 | 4 | New update | great new update | View Post | ||||
| 2024-08-02T00:10:39Z | 2.33.0 | 1 | Unable to use the app | From the first update you did a few months ago I am unable to sign on into the app. I open the app and I get a blue screen on to and no where to sign in. I already deleted the app 3 times and downloaded again. Same problem. You just updated the app today 7/16/2024 and the same unable to sign in I only get a blue screen. Please fix the problem, the app is useless unless I’m able to use it. 7/19/2024 - still the same unable to sign in - no where to sign in on the blue screen I get. No one seems to care since I haven’t received a response to my concerns. When are you fixing the problem. The app was working fine and you had an update months ágona d since the. Regardless of the updates you have done the app is unusable. Please fix the problem. Today 8/1 update the app again to the version 2.33.0 and again nothing, unable to sign in. The only thing I get is a blue and white stripes nothing that I can put my I’d and password to be able to sign in. I guess some of us don’t count. I have not even received a text or respond to this review. I have deleted the app I don’t know how many times and still the same. Please fix the problem. I have an iPhone 11 and an iPad 8th generation. The app doesn’t work with these 2 items? Let me know and I won’t bother you again. | View Post | |||||
| 2024-08-01T20:09:01Z | 2.33.0 | S. Texas Vet | 5 | Easy to Use | So far I haven’t had a single issue. Massaging caregivers and monitoring claims has been seamless. Thank you! EW | View Post | ||||
| 2024-08-01T13:51:36Z | 2.33.0 | play_maker | 5 | Excellent App | Using this for over a year, excellent thus far. | View Post | ||||
| 2024-08-01T02:02:21Z | 2.33.0 | 2 | Going backwards & forwards | In the app update to prep for getting our medical records in one spot. However now we no longer have our disability records in one spot. I do have two areas to show me my active duty service. But lost the ability to verify my current disability rating. I can also no longer generate a record for proof of service and disability. Are there any Vets actual proofing the final product who actually have to use this tool? | View Post |